VIPdesk.com
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VIPdesk is the innovative provider of high touch virtual contact center and loyalty solutions for companies committed to the retention and growth of their high-value customers. VIPdesk specializes in delivering Concierge Programs, Virtual Contact Center Services, and Reward Redemption Services for national brand leaders in the travel, auto, financial services, and retail industries.

Since its inception in 1997, VIPdesk's loyalty solution programs have expanded beyond the company's original offering of its award-winning Concierge Program. By leveraging its technology platforms, seasoned home-based professionals, national network of merchant partners and nearly 20 years of concierge experience, VIPdesk has developed a comprehensive loyalty solution portfolio of products that include:

  • Concierge Programs
  • Virtual Contact Center Services
  • Reward Redemption Services


VIPdesk creates value for clients by customizing loyalty building programs to each client's brand and customer relationship objectives. Whether your organization is looking to identify and acquire new customers, re-engage inactive customers, or increase the loyalty and profitability of existing customers, VIPdesk's "next generation" loyalty solutions deliver powerful results.

VIPdesk proudly supports and serves the customer relationship building initiatives of many blue chip clients and their collective 20 million customers. VIPdesk's clients have come to rely on VIPdesk's nationally recognized innovative customer contact center technology, international service capabilities, comprehensive service and rewards portfolio, and most importantly, VIPdesk's team, whose commitment is embodied in three simple words – Life. Time. Loyalty.

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Company Quick Look
 
Year founded: 1987
Primary Business: Customer Service
Testimonials: "I love the flexibility of working from home which allows me to be there for my children. I could not ask for a better arrangement." - Milissa Rhodes, Fredericksburg, VA
 
VIPdesk.com