Delivering Five Star Service Guaranteed
Outstanding customer service is fundamental to the way we do business. Our exclusive Five Star Service Guarantee ensures specific performance standards that reflect our customers’ expectations for quality, responsiveness, accuracy and availability. Only U.S. Bank guarantees customer service by every business line and every employee for every transaction – every day. That means every employee is working everyday to meet customer needs and exceed them. Other banks talk about great service, but only U.S. Bank guarantees it!
Building the Best Bank in America
U.S. Bancorp is one of the largest financial services holding companies in the nation and a recognized market leader from the Midwest to the West Coast. At U.S. Bank we are committed to delivering first-class financial products and services and guaranteed customer service across America. We rely on each employee to deliver outstanding service, grow our business and create enhanced value for our shareholders.
For our customers, that means improved products and services, greater convenience and outstanding service. For our shareholders, that means enhanced earnings potential. And for our communities, that means continued local involvement and leading corporate citizenship.
Working at U.S. Bank
At U.S. Bank, we offer employees the opportunity to grow and be challenged. As an industry leader, our goals are to provide excellent service, develop unparalleled products, utilize progressive technology, and offer efficient delivery of the results. To achieve these goals, we constantly seek people who look for ways to do things better. We are looking for team members to help us create and maintain the industry leader in growth, performance and diversification in services. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our communities.
U.S. Bank, The Employer
- Values diversity in our employees
- Offers competitive wage and benefit programs
- Believes every employee is part of the team and contributes to the success of the bank
At U.S. Bank, it is our goal to recruit, select and retain the most qualified employees who represent all segments of the communities we serve and support. We cultivate a highly talented workforce by valuing people for who they are and what they can contribute.
We believe that promoting a dialogue of ideas and opinions enriches our company and strengthens our competitive advantage.
We get involved in our communities — through grants, affiliations and activities — to support development and success within a diverse population of employees, customers and consumers.
Major Business Lines and Corporate Support Groups
- Consumer Banking
- Commercial Banking
- Corporate Banking
- Credit Administration
- Financial Management and Reporting
- Human Resources
- Investment and Insurance Sales
- Operations, Technology, and Information Services
- Payment Services
- Private Client, Trust and Asset Management
A Summary of Benefits
At U.S. Bank, we are committed to creating a workplace where each individual's unique talents and backgrounds are valued, where differences are respected, and where ideas are recognized and acknowledged. One outcome of this commitment is a strong and competitive benefits package designed to help employees live healthier lives, protect their families, build rewarding careers, and save for the future. We offer choice whenever possible, because we recognize the diverse and ever-changing needs of our employees.
Our Compensation Philosophy
At U.S. Bank, we believe in a total compensation approach for a highly qualified workforce - base pay, variable pay and an array of benefits and programs. Total compensation includes providing programs that reward employees for achieving or exceeding our business objectives, with special attention given to exceptional performers.
U.S. Bank Benefits Program
With today’s ever-changing lifestyles, U.S. Bank believes that benefits should be a matter of personal choice. The U.S. Bank Benefits Program supports this philosophy. The program is flexible — it allows employees to make choices among a comprehensive range of health and welfare benefit options in case of illness, injury or death. We offer a full complement of benefits to our employees including:
- Medical and Dental Insurance
- 401(k) and Pension Retirement Plans
- Transportation and Parking Reimbursement Plans
- Life & Disability Insurance
- Paid Vacation
To learn more about U.S. Bank, and for information on other career opportunities at U.S. Bank, visit our website at http://www.usbank.com
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